This Hygiene Chapter will provide you with the most basic understanding of what hygiene is, what the importance of it is within the hospitality industry and how one can effectively maintain hygienic standards.

Cleaning and hygiene is important from the point of safety, security and complying with legislation. Hygiene is an important issue to all guests irrespective of what kind of accommodation or food and beverage concept they seek. When the provider ignores hygiene standards that will meet guest expectations in every possible way, no guest is going to return to the property and even worse to the brand.

Safety and hygiene is very important when it comes to the wellbeing and safety of our guests, especially throughout F&B outlets where food is handled. It is essential that the concerned kitchen and service Colleagues know how to handle and process food in a professional and consistent manner by respecting the standards of the One&Only resorts.